Since 1964, EBS has tirelessly improved and refined real-world business logic and engineered processes to create leading edge technology. Bringing innovative features and dedicated industry professionals, we are the proven Equipment Distribution software leader.
ONSITE, Platform-as-a-Service, or CLOUD
You focus on your Business.
Let us focus on your Software.
Secured & Confidential Cloud Hosting
99.9 % Up-time Guarantee
No Server to Buy or Maintain
No Microsoft Server or SQL Database Licenses to Buy
Use of the Most Current Version of our ERP Business Solutions
Automatic Software Updates
System Back Up and Administration
Data Server Hardware & Operating System Maintenance
Automatic Manufacturer Price Updates
Eliminates Cost to Employ a System Administrator
Media for Backup and Storage
24 Hours a Day, 7 Days a Week, 365 Days a Year Technical Support
All U.S. Based Company and Support
Provide a Remarkable Customer Service Experience in the Equipment Industry with CommDash Communication Dashboard
CommDash is an automatic 2 way text and email customer communication tool
How are you communicating with your customers?
80% of your customers would prefer to receive a TEXT message update on the status of their repair
90% of text messages are read within 3 minutes of receipt
Drastically reduce your wait time on customer approvals
Increase cash flow
Improve customer satisfaction
Reduce invoice disputes
Maximize service department efficiency and speed
Share photos and video of needed repairs with your customers
Set up automated messaging tied to system events and work orders
FS Mobile Field Service Mobile Apps
Empower your field technicians, inform your office -- use less paper on both sides
Field Service mobile greatly improves efficiency and profitability. Allow your technicians to save valuable hours onsite with time card entry on the job, review work order history, parts inventory, warranty, customer notes and more. Enjoy enhanced dispatcher scheduling capabilities with increased visibility into the entire field service operation.
Your field service technicians need real-time data, equipment and more. Your office needs communication, planning and real-time data from the field. EBS offers integrated software that gets you fresh, real-time information to the correct people, right now.
Since 1964, EBS Mechdata Corporation has been helping companies streamline operations by providing leading edge Equipment Business Management Software Technology. Today, we are recognized as a pioneer and leader in our market with installations throughout the USA, Canada, Puerto Rico and Guam. Year after year, we continue to innovate and expand our products to provide solutions to our customers.
Field Service Mobile
Customer Communication Dashboard
CSSP (Self Service Web Portal)