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  • Jason Morton

How Does eBS Field Service Mobile Application Benefit Your Business?

Equipment dealers and rental companies that provide mobile services to their potential customers are often seen in peril, either they are currently utilizing a dysfunctional field service application that lacks functionality and scalability or an application not built for their industry, or equipment dealers are still utilizing an inefficient and costly paper-based system.

This gives rise to various problems, not only the customer gets fed up but also precious working hours also lay waste, including the fact of being inefficient and wasting company money.

To counteract this very problem Field Service Mobile Application or FSMobile should be used by such businesses that need back to back connectivity with their technicians.

What is FSMobile?

Field Service Mobile Application is a type of digital tool which an equipment dealer or rental company can maintain remote contact with the technician on the field. This essential tool works on various platforms such as Android, iOS, and Windows as well.

It is a 360° mobile application specifically designed for technicians on duty, upon signing in, a technician can see various stats such as the task assigned to them, complete a work order, add parts, labor, miscellaneous charges, complete a customized checklist, have the customer electronically sign and emailed to customer, along with selected promotional marketing materials. Technicians will love the speak to notes feature built into the application.

In addition, the technician will timeframe needed to cover the project in and other relevant information such as customer details, previous work orders, GPS connectivity and electronic delivery of certain documents from customer’s end. Technician time is also recorded.

This is an effective tool that can benefit equipment dealers such as personnel in the fork lift business, air compressor, crane, and construction industries and other heavy equipment dealers providing mobile services to the customers.

Benefits of FSMobile

1. Double Efficiency

Field Service mobile application can help you organize everything according to the workflow at your organization, this eradicates several annoying factors out of the equation. Such as fault in the documentation, delay in service or mishaps in financials everything can be accounted for using the FSMobile application.

2. Minimized Costs

Without a proper and sophisticated software taking care of your interests in terms of operation costs, fuel consumption by workers, mess charges for workers on company's tab and spare hours details your costs are going to fluctuate a lot. Therefore, to have a clear insight into your financial spending and man-hours served FSMobile is the best ever choice.

3. No More Paperwork

Are you tired of taking care of all the paperwork at your office in all those years? Then it is time to let go of the conventional means that can't bring ease and comfort in maintaining the essential data. With paperwork, there is always a chance of losing it all and even excel can't provide a functional solution but with the help of FSMobile tools, you can take care of all your essential business data at one place. You can interpret, manage or modify it accordingly.

4. Effective Scheduling and Taking Urgent Tasks

Having your technicians work with this incredible software allows them to use GPS support, using which they can monitor nearest orders and save time and resources as well. On your FSMobile application all the tasks are readily assigned to the workers or technicians as soon as they arrive. Everything is scheduled and the technicians have to finish up on their projects accordingly.

However, when an urgent task arises and there is an instant need for a technician all the available technicians are readily informed and anyone within closest range to the order can get the job done.


Jason Morton is Director of Business Development and Marketing at eBS – [www.eBS-Next.com], leading software developers of 360° Equipment Business Management Systems since 1964.

Our fully, customizable software solution can run, manage, and automate every single department in an equipment company - in real time.